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Pyramid ODI helps A leading supplier of manufactured products to the nuclear industry

A failure to achieve on-time deliveries and an accumulated backlog of late orders were the problems here.  Lead times were very long and the leadership was unable to forecast shipment dates. There was simply an ability to get things done. And the leadership was not aligned.

We quickly identified a series of issues that were inhibiting performance and initiated actions to address them. It was clear that people were not working collaboratively; they did not understand what the customer required; there was no clear scheduling or prioritization of customer orders; supplier performance was not being managed.

Pyramid ODI brought in a coach to support the key people, developing required skill sets. We put in a team to look at the supply chain; quality assurance; internal general management and operations. At the shop floor level, we brought in lean training, delivered through team workshops. While all these initiatives were in train, we provided interim leadership to help them through the transition.

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