About us

Our purpose and work

Releasing the potential of great work and a great workplace is the aim of every assignment.  Achieving this creates our satisfaction, success and growth.  
 
As one of our clients said, “Pyramid is not satisfied with mediocre.”    We are not.  We want winning organizations and individual team members achieving more than they thought possible.  And then we look for ways to make that even better.  
 
Great work.  That is an organization that wins not just enough to get by, or “hang in” with the others.  Great work aims to satisfy the needs of customers in such a way that competitors wish to copy – but cannot.  It means becoming the example in every metric that makes sense to measure.  It means finding ways to get better.  And it does so honestly, ethically, and sustainably.

Great workplaces.  That is a place that brings forth the very best in the individuals who participate in the work.  Everyone.  We believe strongly in teams.  We also believe in every kind of diversity.  We believe the Great Workplace is one where everyone can shine from within the team.  Each individual should grow personally and professionally in ways that bring value to their life and future.  That is a tall order, but it drives us.

Releasing potential.  We believe that in every organization and every individual there is potential.  Potential high performance. Potential success.  It is our job and privilege to work with our clients as partners striving to release and focus that potential into applied energy.  Whether it is a process, an individual, a team, or an entire organization there is an opportunity for greater good.  We work for its release.

When work is seen by others as great - When workplaces are seen by the people in
them as empowering challenging and satisfying, then we have done a good day's work. We have contributed to releasing the potential of our clients.  We then enjoy knowing we provided a service of true value.

Our history

Pyramid began in Belgium in 1994, founded by Billy Bennett and Francine Vanhove.  It was built as an organization development group helping companies with any change or challenge that required different behaviors from the people within the organization.  During our first major assignment we helped Chep Benelux, a logistics service company to redesign the complete process and culture of its repair depot.  That work not only resulted in an exceptionally significant improvement for Chep but also garnered numerous awards and recognitions for performance including the inclusion in the Best Cases in High Performance Teams published by the Center for Collaborative Work at the University of North Texas.  This work was the launching pad for a number of design projects to follow.

In recent years, our work and client base expanded.  We have offices in the United States and Europe.  In the English language version of this website, both American and British written forms are in use.  Our associates are based in the United States, Latin America, Europe and Asia.       

Our work has evolved and in 2008, as an expansion of our organization development  work, we added the role of “intensive care teams” – teams of expert managers and coaches who help failing workplaces by providing high levels of skills and attention to get them back on their feet and releasing the potential of greatness.

We value

Customers  We believe that every business and service organization exists to serve.  We believe this value for customer is a fundamental piece of the DNA of every successful organization.  We design all of our work, our interventions, and our efforts to meet what is best for customers.  Yours and ours.  

Relationships  We believe in strong trusting relationships. We promise to respect you, listen to your needs and deliver results.

Integrity  We do what we say we’ll do. 

Communications  We know your needs and situations change. That’s why we keep our communication lines open both ways through high levels of information sharing.  We constantly evaluate our work, identify opportunities for improvement and raise red flags when we see unwarranted risk.

Team Leadership  We believe in experience – ours and yours.  Together we create a
collaborative and facilitative leadership that enables people to reach important goals.

The Quest for Greatness in Work  See our purpose statement. Enough said.

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